AFSMI


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AFSMI

(Association For Services Management International, Fort Myers, FL, www.afsmi.org) A membership organization dedicated to the advancement of executives and managers in the high-tech services and support industry. Founded in 1976, benefits include industry studies and publications, education, career placement and an annual conference and exhibition.
References in periodicals archive ?
AFSMI members range from major Global 2000 companies to smaller, regional players and individual service professionals.
Field service managers must be able to manage in an environment of highly skilled, technical people," added John Schoenewald, CEO of AFSMI.
Convergys looks forward to continuing to work closely with the AFSMI, SSPA and TPSA, providing success to our clients through relationship management and advancing the service and support industry through continued innovation.
As an integral part of the course, the AFSMI Certified Field Service Manager (CFSM) credential will be available to students who successfully complete the on-site exam.
Technology Services World, co-hosted by AFSMI, SSPA, and TPSA, is the preeminent source of learning and peer networking in the services industry.
This is a significant addition to the AFSMI community," said J.
These new standards are good for the industry and good for AFSMI members.
Produced by AFSMI, SSPA, and TPSA, Technology Services World 2009 Silicon Valley is the largest gathering of service executives and management, who come together to focus on breakthrough service economics that impact efficiency, profitability, and customer satisfaction.
In conducting the benchmark for ClickSoftware, Downton Consulting used the same methodology as it had for the AFSMI benchmark and compared the responses of the AFSMI companies with the responses from ClickSoftware users.
Produced by AFSMI, SSPA, and TPSA, Technology Services World 2009 Silicon Valley is the largest gathering of service executives and management who come together to focus on breakthrough service economics that impact efficiency, profitability, and customer satisfaction.
Service Strategies Corporation, in conjunction with AFSMI and a group of industry leading technology companies, is driving the effort to define industry standards for delivering world-class services to the marketplace.