auto attendant

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auto attendant

The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR.
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As people call the WRKO InfoLine to get whatever information they need on the event, they experience first hand the ease and flexibility of our LinxOffice automated attendant service.
Initially, the exit option was used a great deal, but now many callers find they can get what they need directly through the menus offered by the automated attendant.
Through its world-class unified communications platform, CallXpress[R], and its innovative speech application module, Seneca[R], AVST offers the industry's most powerful suite of second generation communications solutions including voice messaging, unified messaging, speech-enabled applications (including automated attendant and hands-free mobile worker access), and call processing (including embedded IVR).
The subscriptions department uses the automated attendant to enable callers to place orders for magazines, either annual subscriptions or stand alone issues, without having to hold or call back if the lines are busy," she explained.
CallStar 1200 is designed for the small to medium companies providing 2 to 16 ports of voice mail and automated attendant with 18 hours of voice storage standard -- 30 hours optional.
The contract calls for Microlog's Automated Attendant systems to be installed at Army posts in the continental United States.
Nancy says, "We hear from audiences all over the country and there's not a single program that we present where we don't hear grumbles about the automated attendant (AA).
SIPware bVoBB features include DID inbound calling, automated attendant, extension dialing, on-net dialing across multi-site businesses, hunt group support, company and department directories; company, departmental and individual voice mail with reserved extensions, and web-based portal for site administration.
Microlog supported GTE with its recent introduction of the CallStar voice mail and automated attendant systems to more than 27 locations across the country.
The T3 Platform, combining feature-rich messaging functionality with automated attendant, speech recognition, multi-modal (unified) messaging, interactive voice response, fax and networking capabilities, is now offered to customers as a traditional TDM, SIP-enabled, or a hybrid TDM/SIP solution.

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