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automatic call distributor
(redirected from Automatic call distribution)

   Also found in: Acronyms, Wikipedia 0.02 sec.

automatic call distributor

See ACD.



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Envisient is a product suite comprised of online storefront management, customer relationship management (CRM) and automatic call distribution (ACD).
In addition, the center's automatic call distribution software provides incoming and outbound statistics for supervisors to track performance.
In addition, the center's automatic call distribution software provides incoming and outbound statistics for supervisors to track performance.
 
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