ISO 9000

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ISO 9000

A set of international standards for both quality management and quality assurance that has been adopted by over 90 countries worldwide. The ISO 9000 standards apply to all types of organisations, large and small, and in many industries.

The standards require: standard language for documenting quality processes; system to manage evidence that these practices are instituted throughout an organisation; and third-party auditing to review, certify, and maintain certification of organisations. The ISO 9000 series classifies products into generic product categories: hardware, software, processed materials, and services.

Documentation is at the core of ISO 9000 conformance. In fact, the standards have been paraphrased as:

"Say what you do. Do what you say. Write it down."

In Britain it is associated with BS5750 which may become obsolete.

["The ISO 9000 Guide," c. 1993 Interleaf, Inc].

ISO 9000

A family of standards and guidelines for quality in the manufacturing and service industries from the International Organization for Standardization (ISO). ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO 9002 covers production, installation and service, and ISO 9003 covers final testing and inspection. ISO 9000 certification does not guarantee product quality. It ensures that the processes that develop the product are documented and performed in a quality manner.

First Popular in Europe
Initially popular in Europe, ISO 9000 certification began to increase in the U.S. in the early 1990s. Certification requires exacting documentation and demonstrations in practice over time. The process, which can take up to a year, involves two major players in addition to the company being certified. A consultant provides (and may help implement) a plan for documenting the company's ISO system. Once documented, a registrar interviews the company's management and line staff to make sure that the new system, as documented, has been effectively implemented. Only a few dozen companies worldwide are authorized to conduct such audits for the issuance of ISO 9000 certificates. See ISO 9000-3 and ISO.
References in periodicals archive ?
One of the first, if not the first, UK hire company to achieve ISO 9001 certification in February 1993 (or BS 5750 as it was back then), Lord Hire Centres carries agencies for market-leading brands of power tools, construction equipment, diamond blades and abrasives, backed up by a comprehensive workshop facility for the repair of tools.
Quality Control at Avant Hotels: The Debut of BS 5750, Service Industries Journal, Vol.
It was achieving our BS 5750 accreditation that helped us manage the change.
Founded over 100 years ago, BSI has led the way in developing management systems standards, including BS 5750 (translate into ISO9000), BS 7750 (translate into ISO14000) and BS7799 (translate into ISO17799/ISO27001) etc.
Investors in People adds considerable value to the Excellence Model, ISO 9000, BS 5750 and other total quality initiatives
Investing in people significantly improves the results of other quality programmes, adding value to BS 5750, ISO 9000 and other such initiatives.
Quality management systems such as BS 5750 and ISO 9000 aim to create a culture of conformance, which discourages change and new ideas and runs contrary to audit procedures.
In 1992, the British Standards Institute published the world's first Environmental Management Standard, BS 7750, adopting a structure based on the quality systems standard, BS 5750.
Three years later, a second United Kingdom report (Webb, 1995), concentrating on the special library sector, suggested that just over one-quarter of the organizations surveyed were involved with TQM and about one-third with BS 5750 (the United Kingdom certification equivalent of ISO 9000).
These standards are identical with the series DIN ISO 9000 and BS 5750.
BS 5750 systems are in place in DBC branches with Birmingham receiving it's certificate this year.
Nutriblend is now well on its way to being able to apply for BS 5750 accreditation by the end of the year.