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back office application

   Also found in: Wikipedia 0.01 sec.

Software that does not interact directly with the customer. It provides functionality for internal operations such as enterprise resource planning (ERP), inventory control, manufacturing and all of the supply chain activities associated with procuring goods, services and raw materials. If an ERP system includes order entry and customer service capabilities, it would bridge both back office and front office. Contrast with front office application.



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JunctionISS is a browser-based, touch (optional), GUI point-of-sale and back office application designed to offer retailers a flexible, scaleable and standards-based solution using proven XML/XSLT web technologies.
It was critical we find a proven solution where we could see our networks, exchanges and customer addresses all on one system, which integrates seamlessly into our back office application.
We selected MenuLink for its reputation as the easiest back office application to use," said Gene Thurston, IT director at Don Pablo's.
 
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