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CTI |
Also found in: Acronyms, Wikipedia | 0.02 sec. |
CTI(Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. Automatic telephone dialing from an address list is an outbound example.
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| CTI), announced an order valued at $884,329 for a CTI MTX 256 Tech Control Switching System, for the United States Army at Camp Roberts, California. With over 2,100 graduates since 2005, CTI has witnessed success with their online approach. INDIANAPOLIS -- CTI Group, a global provider of online billing, self-care and communication management solutions, announces the release of SmartRecord IP, a Web-based call recording solution that enables service providers to deliver a superior contact center solution as well as facilitate legal and regulatory recording scenarios. |
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