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call accounting |
Also found in: Wikipedia | 0.03 sec. |
call accountingAn information system that records and reports on telephone calls. Call accounting is used by most large companies to control expenses and allocate costs to various departments as well as by hotels, hospitals and other organizations that resell calls to its clientele. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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But, a good call accounting software package will tell you who within your company dialed those numbers and what department or division of the company they come from. The Call Accounting module will be used to track specific calls for security purposes and to allocate usage charges. Rivermine Call Accounting enables call details such as time, duration, employee involved, department information, call cost and more to be reported and analyzed. |
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