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call park |
Also found in: Wikipedia | 0.01 sec. |
call parkA telephony feature that allows the user to put a call on hold and pick it up at a different phone. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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Comprehensive features--including voice assisted transfer, Smart Park call parking, pre-recorded greetings and a variety of paging and messaging options--ensure that calls are handled professionally, any time of day or night. Over 100+ telephony features including auto-attendant, shared line appearances, call transfer, forwarding, call parking and pickup, intercom, call hunt groups, DND, 3-way Call Conferencing, music-on-hold, and "follow me" calling. Genesys' network-based contact center capabilities include real-time monitoring, network call qualification, network load balancing, network intelligent routing, network CTI, network intelligent transfers, network call parking, configuration, and historical and real-time reporting. |
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