call park

(redirected from Call parking)
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call park

A telephony feature that allows the user to put a call on hold and pick it up at a different phone.
References in periodicals archive ?
Call Parking Management Services today and give them a try to see why they stand out from other parking management companies in Los Angeles and Orange County.
Another new feature in OCS 14, Call Parking, lets the user put a call on temporary hold, then transfer the call to an unused phone line that is integrated into the OCS system, and then resume the call.
The authors cover the Asterisk features, including all the functions of routing and features such as call parking and pickup, the hardware infrastructure such as the mysterious traditional PBX system as well as VoIP telephony, Public Switched Telephone Network (PSTN) architectures as well as H.
Over 100+ telephony features including auto-attendant, shared line appearances, call transfer, forwarding, call parking and pickup, intercom, call hunt groups, DND, 3-way Call Conferencing, music-on-hold, and "follow me" calling.
Genesys' network-based contact center capabilities include real-time monitoring, network call qualification, network load balancing, network intelligent routing, network CTI, network intelligent transfers, network call parking, configuration, and historical and real-time reporting.