churn rate


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churn rate

(1) The percentage of customers who cancel their subscription service. The term often refers to cellphone contracts.

(2) The percentage of employees who leave the company during a certain time period. See churning.
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NASDAQ: PTNR) (TASE: PTNR) said its cellular subscriber churn rate during the second quarter of 2014 declined to 11.
Meanwhile, the company s CEO Tan Tong Hai has expressed his optimism on the enhancement of the churn rate after the Media Development Authority (MDA) announced order for SingNet for cross-carrying the BPL matches over the coming three seasons.
Halaoui sees the MENA region's churn rate differing from one market to another depending on the specific products that have been launched.
NTT DoCoMo in Japan, which has a customer base that is almost entirely post-paid, maintains the best churn rate in the industry, with less than 1% of its customers switching to a competitor's network each month.
This time last year, the group revealed a churn rate of 13.
By last year, the churn rate for dailies in all circulation categories had climbed--to an average of nearly 58 percent.
84% during the second quarter of 2012, which the company claimed was the lowest customer churn rate of any of the nation's major wireless providers in the quarter.
The satellite broadcaster reported an inflated churn rate of 11.
It said this low churn rate is expected to continue and therefore does not see any reason to continue imposing contract periods on residential customers.
The company's core South Wales-based Home division added 39,800 new customers in the quarter, which its churn rate - the number of subscribers leaving the service - fell to 12.
In addition the company said that the annual total churn rate as of 31 December 2006 increased to 14.
Ionica said its annualised churn rate, the proportion of new customers who leave to go to a rival provider, had improved to 17 per cent while the churn rate net of housemovers out of coverage was 14.