churn rate

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churn rate

(1) The percentage of customers who cancel their subscription service. The term often refers to cellphone contracts.

(2) The percentage of employees who leave the company during a certain time period. See churning.
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This latest innovation brings enhanced support to TV operators worldwide in their mission to reduce churn rates.
Halaoui says that the mobile churn rates vary drastically between different markets, and depend on different factors, such as the maturity of the market, the price sensitivity of customers, the percentage of prepaid subscribers in the market, the competitive landscape, and most importantly, the pricing and commercial strategies of different operators within that market.
Despite the continuous growth in subscriber additions, mobile churn rates have spiralled upward in developed economies over the last few years.
It claims to have low churn rates, at just 4% compared with the 20-35% churn rates typically experienced in the residential market.
High churn rates have made growth more difficult and costlier for America Online lately.
This 16-page report looks at the development of churn rates in highly prepaid markets in Africa and developing Asia.
This report combines a range of statistics such as revenue per operator, revenue market share, ARPUs, churn rates as well as forecasts that are crucial to the pay TV suppliers.
report "2Q08 Argentina Mobile Forecast, 2008 - 2010: Telecom Argentina will continue to see churn rates 30% - 70% higher than competitors Movistar and CTI in the Argentina mobile market" to their offering.
We also cover Softbank's operational performance such as churn rates, subscriber growth, handset replacement rates, sales incentives, and capex.
Fitch believes that the offering of bundled services under the same invoice, increases the competitive position of Cablemas, helps retain customers by increasing loyalty and reduce churn rates.
Fitch believes that a more competitive multi-channel video distribution market can lead to higher subscriber churn rates subscriber acquisition costs, and pressure on the company's ARPU.