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Customer Relationship Management
(redirected from Client relationship management)

    Also found in: Dictionary/thesaurus, Acronyms, Wikipedia 0.01 sec.
(business)Customer Relationship Management - (CRM, CIS, Customer Information Systems, Customer Interaction Software, TERM, Technology Enabled Relationship Manager) Enterprise-wide software applications that allow companies to manage every aspect of their relationship with a customer. The aim of these systems is to assist in building lasting customer relationships - to turn customer satisfaction into customer loyalty.

Customer information acquired from sales, marketing, customer service, and support is captured and stored in a centralised database. The system may provide data-mining facilities that support an opportunity management system. It may also be integrated with other systems such as accounting and manufacturing for a truly enterprise-wide system with thousands of users.
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lt;p>In addition to serving as the primary client relationship management tool, Prospero will be used to automate administrative and compliance functions, such as order placement utilizing live market price feeds from integrated systems such as Bloomberg and Reuters.
SAGE's Prospero adopted by ADCB by CPI Financial
He will be supported by Meenal Mahajan and Rasha Badawi in client relationship management roles.
Bank Sarasin-Alpen strengthens its Qatar Operations by Mena Report
The event will cover topics such as "the North-East business climate - trends and intelligence" and "Keeping your Clients - research and ideas on how client relationship management can help survive difficult times and emerge stronger'.
Help and advice on riding the storm; BUSINESS TODAY by The Journal (Newcastle, England)
 
 
Client Perceived Response Time
client platform
Client Policy Manager
Client Process Monitoring System
Client Process Team
Client Profile Registration System
Client Program
Client Program
Client Program
Client Program
Client Program
Client Program Coordinator
Client Program Manager
client programs
client programs
client programs
client programs
client programs
Client Project Manager
Client Protection Fund
Client Qualification Register
Client Quality Management Assurance
Client Rating Information
Client Record Management System
Client regime
Client Register Access
Client Register Clean Up
Client Relations Representative
Client Relationship Information Management System
Client Relationship Information System for Service Providers
Client relationship management
Client Relationship Management Center
Client Request Manager
client rights
client rights
client rights
client rights
client rights
Client Rights Advocate
Client Safety Services
Client Satisfaction
Client Satisfaction
Client Satisfaction Questionnaire
client satisfaction: access to care resources
client satisfaction: caring
client satisfaction: case management
client satisfaction: communication
client satisfaction: continuity of care
client satisfaction: cultural needs fulfillment
client satisfaction: functional assistance
client satisfaction: pain management
client satisfaction: physical care
client satisfaction: physical environment
client satisfaction: protection of rights
client satisfaction: psychological care
client satisfaction: safety
client satisfaction: symptom control
client satisfaction: teaching
client satisfaction: technical aspects of care
client security
 
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