contact manager

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contact manager

Software that keeps track of people and related activities. It is similar to a personal information manager (PIM), but is specialized for sales and service reps who make repetitive contact with prospects and customers. The foundation of a contact manager is a name and address database, from which phone calls, meetings and to-do items are scheduled. The contact manager may also link each record to related email messages and text documents.


An Act! Contact Record
These screen shots are from an earlier version of the very popular Act! contact manager. Each contact is stored in a name and address record (top) from which activities are scheduled (bottom right). Activity history can be maintained (bottom left) or deleted as required. See Act.







References in periodicals archive ?
The FullContact suite of contact management applications enables people and businesses to build more meaningful relationships with prospects, customers, partners, and the people that matter most to them.
From contact management to document storage to report generation and beyond, Simple Remote provides every feature you need to stay on top of the players, properties, and details attendant to all manner of real estate deals.
There are four modules in the Suite: Pursuit for contact management and marketing; Quotes for sales force automation, opportunity management, and line item quoting; Service & Repair for customer service, maintenance contracts, and technician tracking; and Parts for purchasing and inventory tracking.
Is the #1 best-selling contact management solution -- used by millions and praised by experts around the world.
Contact management software allows you to create a database of your current and potential clients as well as referral sources.
This release of Contact Management will feature the following enhancements:
For competitive services include at least the following areas: mobile phone subscriptions and services, smart and play kits, gear services, and contact management solutions.
The Cisco customer contact software platform combines intelligent contact management, Web collaboration, and e-mail response management with the strength of Cisco's IP telephony networking solutions.
Tools such as Contact Management help recruiters keep these relationships warm, while building a Talent Inventory([TM]).
The first users of this enterprise-wide intelligent contact management system are Bank Zip, Blue Cross/Blue Shield, EDS, GE Financial, Metropolitan Life Insurance, Juniper Financial and GREENLAND.
Peopleclick Contact Management facilitates proactive, personal communication and supports image awareness campaigns to build brand recognition with potential candidates.
makes this powerful and integrated solution for contact management affordable to SMBs in all industries.