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contact manager

   Also found in: Wikipedia 0.01 sec.

contact manager

Software that keeps track of people and related activities. It is similar to a personal information manager (PIM), but is specialized for sales and service reps who make repetitive contact with prospects and customers. The foundation of a contact manager is a name and address database, from which phone calls, meetings and to-do items are scheduled. The contact manager may also link each record to related e-mail messages and text documents.

An Act! Contact Record
These screen shots are from the very popular Act! contact manager. Each contact is stored in a name and address record (top) from which activities are scheduled (bottom right). Activity history can be maintained (bottom left) or deleted as required.




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0 and Cisco Intelligent Contact Manager (ICM) Enterprise Edition 5.
Based on Microsoft Access, its function and feature modules include: general ledger, contact manager, accounts payable, accounts receivable, inventory control, order entry, purchase orders, check register, payroll, job costing, salespersons, system administration and reports.
The Michael Jordan edition Palm m100 features the usual--calendar, contact manager, etc.
 
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