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Customer Interaction Software

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Customer Interaction Software - Customer Relationship Management


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With this acquisition, Spanlink continues to move aggressively into the workforce optimization market with a Cisco-based solution designed to meet the needs of customers looking for a full-featured, competitive suite of customer interaction software that is architected for virtual, IP-based contact centers," said Paul Stockford, chief analyst at Saddletree Research.
Spanlink Acquires Calabrio, Inc., a Leading Provider of Workforce ... by Business Wire
INNERCITY Magazine's agreement with Internet Matching Social Interaction (IMSI) Technology, a leading provider of bleeding-edge online community and customer interaction software supports online focus groups, direct consumer feedback, and Web-based promotion and advertising.
INNERCITY Magazine ``Urban Entertainment Reporter'' Announces ... by Business Wire
This, coupled with his recent industry experience in customer interaction software, will accelerate our progress in bringing the power and benefits of collaboration to business transactions for customers nationwide, and in maintaining TightLink's leadership position in the industry," said Paul Adams, president and chief executive officer of TightLink.
TightLink Names Experienced Enterprise Sales Leader as Vice President ... by Business Wire
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