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Customer Relationship Management

   Also found in: Dictionary/thesaurus, Acronyms, Wikipedia 0.01 sec.
(business)Customer Relationship Management - (CRM, CIS, Customer Information Systems, Customer Interaction Software, TERM, Technology Enabled Relationship Manager) Enterprise-wide software applications that allow companies to manage every aspect of their relationship with a customer. The aim of these systems is to assist in building lasting customer relationships - to turn customer satisfaction into customer loyalty.

Customer information acquired from sales, marketing, customer service, and support is captured and stored in a centralised database. The system may provide data-mining facilities that support an opportunity management system. It may also be integrated with other systems such as accounting and manufacturing for a truly enterprise-wide system with thousands of users.


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CRM is the accepted purpose of Customer Relationship Management is to enable organizations to better manage their customers through the introduction of reliable processes and procedures for interacting with those customers CRM is the accepted purpose of Customer Relationship Management is to enable organizations to better manage their customers through the introduction of reliable processes and procedures for interacting with those customers.
s shop floor taking full advantage of a customer relationship management (CRM) system If not, you might not only be failing to earn your clients?
A majority of these articles address customer relationship management (CRM) strategies for retaining customer loyalty, especially on a global scale.
 
 
Customer Reference Data
Customer Reference Number
Customer Reference Portfolio
Customer Registration Identification
Customer Relation Representative
Customer Relation Unit
Customer Relational Automated Management System
Customer Relational Marketing
Customer relations
Customer relations
Customer relations
Customer Relations Aide
Customer Relations Coordinator
Customer Relations Department
Customer Relations Enhancement Activity Team
Customer Relations Executive
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Customer Relations Management Officer
Customer Relations on the Web
Customer Relations Risk Management
Customer Relations Support Office
Customer Relations Working Group
Customer Relationship
Customer Relationship and Business Management
Customer Relationship Center
Customer Relationship Management
Customer Relationship Management Association
Customer Relationship Management Benchmarking Association
Customer Relationship Management Center
Customer Relationship Management Consumer
Customer Relationship Management Division
Customer Relationship Management Maturity
Customer Relationship Management System
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Customer relationship manager
Customer Relationship Marketing
Customer Relationship Marketing and Management
Customer Relationship Marketing Management
Customer Relationship Markup Language
Customer Relationship Officer
Customer Relationship Policy
Customer Release Home Agent
Customer Reliability Excellence Monitor
Customer Replaceable Unit
Customer Representative Supervisor
Customer Request Date
Customer Request Form
Customer Requested Arrival Date
Customer Requested Completion Date
Customer Requested On Job Date
Customer Requested Ship Date
 
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