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customer relationship management
(redirected from Customer relationship manager)

    Also found in: Wikipedia, Hutchinson 0.07 sec.

See CRM.

(business)Customer Relationship Management - (CRM, CIS, Customer Information Systems, Customer Interaction Software, TERM, Technology Enabled Relationship Manager) Enterprise-wide software applications that allow companies to manage every aspect of their relationship with a customer. The aim of these systems is to assist in building lasting customer relationships - to turn customer satisfaction into customer loyalty.

Customer information acquired from sales, marketing, customer service, and support is captured and stored in a centralised database. The system may provide data-mining facilities that support an opportunity management system. It may also be integrated with other systems such as accounting and manufacturing for a truly enterprise-wide system with thousands of users.


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Tom Reilly, executive vice president in Jones Lang LaSalle's New Jersey office, has been named the Global Customer Relationship Manager for the Schering-Plough account.
Jones Lang LaSalle is tapped for global assignment by drug giant by Real Estate Weekly
The transaction did not include CyberCrop's cash-grain trading system, logistics tool or customer relationship manager platform.
AT CLOSING NEWS by Agri Marketing
Similarly, research by Accenture, the global consulting company, has found that successful e-leaders must wear many hats: visionary, collaborator, role model, global thinker, customer relationship manager and business developer.
How CEOs Get Results by Rubin, Hannele / Chief Executive (U.S.)
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Customer relations
Customer Relations Coordinator
Customer Relations Department
Customer Relations Enhancement Activity Team
Customer relations management
Customer relations management
Customer relations management
Customer relations management
Customer Relations Management Center
Customer Relations Management Officer
Customer Relations on the Web (First Tracks Software, LLC)
Customer Relations Support Office
Customer Relations Working Group (European Union postal program)
Customer Relationship
Customer Relationship Center
Customer relationship management
Customer relationship management
Customer relationship management
Customer relationship management
Customer Relationship Management Association
Customer Relationship Management Benchmarking Association
Customer Relationship Management Center
Customer Relationship Management Consumer
Customer Relationship Management System
Customer relationship manager
Customer Relationship Marketing
Customer Relationship Marketing Management
Customer Relationship Officer
Customer Release Home Agent
Customer Reliability Excellence Monitor (electric utility industy)
Customer Replaceable Unit
Customer representative
Customer Representative Supervisor
Customer Request Date
Customer Request Form
Customer Requested Arrival Date
Customer Requested Completion Date
Customer Requested On Job Date
Customer Requested Ship Date
Customer Required Date
Customer Requirement
Customer Requirement Template
Customer Requirements Data Set
Customer Requirements Document
Customer Requirements Specification (Project Management)
Customer Requisitioning Account Module
Customer Reservation System
Customer Reserved Stock
Customer Resolution Unit
 
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