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Customer Relationship Management
(redirected from Customer relationship manager)

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(business)Customer Relationship Management - (CRM, CIS, Customer Information Systems, Customer Interaction Software, TERM, Technology Enabled Relationship Manager) Enterprise-wide software applications that allow companies to manage every aspect of their relationship with a customer. The aim of these systems is to assist in building lasting customer relationships - to turn customer satisfaction into customer loyalty.

Customer information acquired from sales, marketing, customer service, and support is captured and stored in a centralised database. The system may provide data-mining facilities that support an opportunity management system. It may also be integrated with other systems such as accounting and manufacturing for a truly enterprise-wide system with thousands of users.
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INTERNET BUSINESS NEWS-(C)1995-2008 M2 COMMUNICATIONS LTD Maximizer Software (TSX:MAX), a provider of CRM solutions, announced on 25 September the launch of a new on-line resource for customers for the Maximizer customer relationship manager (CRM) software.
New on-line community website launched for customers of Maximizer CRM by Internet Business News
Alison Harrison, customer relationship manager and will bring a wealth of experience to the team.
Shower companycall centre set to recruit by Evening Gazette (Middlesbrough, England)
Peter Graham, customer relationship manager for the Gateshead-based firm, added: "The provision of exceptional customer service is vital to our ongoing success and we have appointed Julie to help maintain the highest standards of customer support.
Service comes with a smile by Evening Chronicle (Newcastle, England)
 
 
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Customer Relations Coordinator
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Customer Relations Enhancement Activity Team
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Customer Relations on the Web
Customer Relations Risk Management
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Customer Relations Working Group
Customer Relationship
Customer Relationship and Business Management
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Customer Relationship Management Association
Customer Relationship Management Benchmarking Association
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Customer Relationship Management Consumer
Customer Relationship Management Division
Customer Relationship Management Maturity
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Customer Relationship Marketing
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Customer Relationship Markup Language
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Customer Relationship Policy
Customer Release Home Agent
Customer Reliability Excellence Monitor
Customer Replaceable Unit
Customer Representative Supervisor
Customer Request Date
Customer Request Form
Customer Requested Arrival Date
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Customer Requested On Job Date
Customer Requested Ship Date
Customer Required Date
Customer Requirement
Customer Requirement Template
Customer Requirements Data Set
Customer Requirements Document
Customer Requirements Specification
Customer Requisitioning Account Module
Customer Reservation System
 
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