e-mail response management

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e-mail response management

A set of applications for managing large amounts of e-mail from customers and prospects. Such systems distribute the messages to appropriate users and agents and keep track of their responses to ensure requests are answered. They also provide detailed metrics of message volume and response times.
References in periodicals archive ?
A total of 259 schools have been sanctioned during the last 17 years, out of which, 72 EMRS were sanctioned during last three years.
Tenders are invited for SUPPLY OF UNIFORMS AND RELATED ITEMS TO EMRS MOTA UNDER TASP MANDVI
The model was adopted after realising that the majority of cases done by EMRS were not emergencies but patients requiring transport.