e-government

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e-government

(Electronic-GOVERNMENT) A generic term for Web-based services from agencies of local, state and federal governments. Such websites provide a wide variety of services to the public and have been extremely helpful in reducing internal paperwork. For example, the myriad forms that government agencies require can typically be downloaded from a website. When information on the site is clearly indexed and explained, the number of support calls is dramatically reduced compared to the days before the Web.
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References in periodicals archive ?
Only 19 per cent of citizens submitted forms via eGov in 2014 compared to 32 per cent of Estonians.
Following are some real cases on how eGov is used in Estonia and how it is used (or not used) in Cyprus.
Their eGov services began in 2000 and now they have reached a mature stage.
Before deciding to go ahead with eGov in Cyprus we need to define the processes and educate all stakeholders including civil servants and the people of Cyprus that will use it.
Dans le but de mieux cerner et promouvoir les outils de eGovernment/CE a travers le monde, la UN-DAES a opte pour une approche plus centree sur le citoyen dans les systemes eGov, dans l'objectif d'ameliorer la prestation des services publics en ligne, grace a une meilleure utilisation des outils TIC et a la promotion de la numerisation du secteur public.