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ERM |
Also found in: Dictionary/thesaurus, Financial, Acronyms, Wikipedia, Hutchinson | 0.02 sec. |
ERM(Enterprise Relationship Management) An umbrella term with many shades of meaning over the years. It may refer to the management of information from any or all of an organization's customers, suppliers, business partners and employees. See CRM, ERP, sales force automation and supply chain management.
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ERM focuses on managing a firm's total risk in order to maximize the firm's value. Integrating ERM is not primarily a battle with management for resources; it is a culture war for the hearts and minds of the people who create and use records. ERM calls for high-level oversight of risks on a portfolio basis, rather than discrete management by different risk overseers. |
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