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front office application |
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front office applicationSoftware that faces the customer directly. It provides functionality and data necessary to take orders, configure complex products and provide effective service and support to customers. It includes customer relationship management (CRM), sales force automation, customer support and field service. Contrast with back office application. |
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CRM will be one component of a series of ADERANT Front Office applications that will ultimately enable a firm to create a completely matter-centric business process that is: For remote users in the Randstad branch offices, access to the PeopleSoft Front Office application after the Redline deployment was more than 25 percent faster," said Dave Ritchie, Randstad's manager of hardware systems. Essential front office application suite: Based on customer |
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