IBM PC Company


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IBM PC Company

A subsidiary of the IBM Corporation located in Raleigh, NC, that was involved with all aspects of IBM PCs. In 2004, it became part of Lenovo, which acquired IBM's ThinkPad personal computer line. See Lenovo.
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The IBM PC Company is leading the industry into a new dimension of personal computing.
Villanueva also held an executive position at IBM PC Company.
At IBM, he served as vice president of operations for the IBM PC company, and as vice president and general manager responsible for the highly successful ThinkPad line of notebook computers.
Davis' background includes 25 years at IBM, where he was Chief Technical Officer of the IBM PC Company Premium Brand, a Senior Technical Staff Member, and a member of the company's Academy of Science and Technology.
At IBM, he served as vice president of operations for the IBM PC company and as vice president and general manager responsible for the highly successful ThinkPad line of notebook computers.
Leading Edge Products, NEC Technologies, and Wang Laboratories in Massachusetts; plus IBM PC Company in North Carolina.
Cannavino led IBM's restructuring of its $7 billion PC business to form the IBM PC Company.
Service Strategies - Presented a case study for a large corporation where structure was added to verbatim customer comments and the improved service metrics that followed -- IBM - Discussed how IBM applies benchmark and satisfaction measurements to assess, coach and compensate IBM PC Company ASPs for the PartnerWorld Warranty Program -- Medrad - Explained how Medrad uses customer satisfaction measurements and how the measurements were used in applying for and being a recipient of the Malcolm Baldrige award in 2003 -- Lexmark - Presented the rewards and challenges in rolling out a worldwide customer satisfaction measurement program About SERVICE 800
His IBM career culminated with his 1994 appointment as Brand Manager for the IBM PC Company.
His 28 years at IBM included: 16 years in direct field sales ending as National Account Sales Manager for the Data Processing Division, 10 years in senior marketing roles for the IBM PC Company, and 2 years as Assistant to the Corporate Vice President of Marketing, covering all of IBM worldwide.
He led an IBM corporate task force chartered to formulate a $500 million dollar IBM PC company build-to-order strategy.
He began his career at IBM where he worked on several assignments including working at IBM headquarters in New York where he helped launch the IBM PC Company.