IP call


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Related to IP call: Voip

IP call

(Internet Protocol call) A voice call made over an IP telephony (VoIP) network. See VoIP and ITSP.
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Newfound IP Call Recorder reliably records any phone call, at any time, for any duration in a carrier, enterprise or contact center telephony environment.
Newfound is the leading source of innovative speech solutions utilizing VoiceXML and VoIP with its VXML Dialer and IP Call Recorder products.
Building on its market position and expertise in the IP-PBX and server-based telecommunications system marker, AltiGen Communications developed AltiCenter, a standalone IP call center for the small and mid-size business market.
The IP call center is designed to work with legacy PBXs as well as AltiGen's AltiServ IP-PBX for greater flexibility and compatibility.
Whether calls are automated or agent-driven, IP Call Recorder is the premier VoIP recording solution to verify transactions, improve performance, optimize business processes and accurately evaluate contact center operations.
Unlike most on-demand recorders that capture from the point an executive or agent identifies a threat, the Newfound IP Call Recorder initiates recording at the beginning of the call and keeps the recording only if an escalation occurs.
Toshiba has proven to the editors of Customer Interaction Solutions that its Strata ACD IP Call Center Solution has been designed with the needs of the contact center market in mind and the potential of IP behind it," said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions.
The initial deployment was focused on the customer's headquarters located in Dallas, Texas and included voice and messaging for 900 end users as well as Cisco IP Call Center Express for the company's 20 seat internal helpdesk.
IP calls it the largest private land conservation sale in the history of the South and one of the largest nationwide.
Similarly, millions of web connections or tens of thousands of voice over IP calls per second can be generated and analyzed for quality.
XConnect provides ENUM and peering services to over 300 VoIP operators in more than 20 countries enabling IP calls between VoIP end-users.
They are deployed extensively at both subscriber access borders and for IP interconnects at service providers around the world to enable end-to-end IP calls, PSTN origination and termination services and facilitate ASP services.