ISO 9000

(redirected from ISO 9002)
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ISO 9000

A set of international standards for both quality management and quality assurance that has been adopted by over 90 countries worldwide. The ISO 9000 standards apply to all types of organisations, large and small, and in many industries.

The standards require: standard language for documenting quality processes; system to manage evidence that these practices are instituted throughout an organisation; and third-party auditing to review, certify, and maintain certification of organisations. The ISO 9000 series classifies products into generic product categories: hardware, software, processed materials, and services.

Documentation is at the core of ISO 9000 conformance. In fact, the standards have been paraphrased as:

"Say what you do. Do what you say. Write it down."

In Britain it is associated with BS5750 which may become obsolete.

["The ISO 9000 Guide," c. 1993 Interleaf, Inc].

ISO 9000

A family of standards and guidelines for quality in the manufacturing and service industries. ISO 9000 defines the criteria for what should be measured. ISO 9001 covers design and development. ISO 9002 covers production, installation and service, and ISO 9003 covers final testing and inspection. ISO 9000 certification does not guarantee product quality. It ensures that the processes that develop the product are documented and performed in a quality manner.

First Popular in Europe
Initially popular in Europe, ISO 9000 certification began to increase in the U.S. in the early 1990s. Certification requires exacting documentation and demonstrations in practice over time. The process, which can take up to a year, involves two major players in addition to the company being certified. A consultant provides (and may help implement) a plan for documenting the company's ISO system. Once documented, a registrar interviews the company's management and line staff to make sure that the new system, as documented, has been effectively implemented. Only a few dozen companies worldwide are authorized to conduct such audits for the issuance of ISO 9000 certificates. See ISO 9000-3 and ISO.
References in periodicals archive ?
The ISO 9002 certification is aimed at ensuring product consistency, preventing problems and correcting mistakes in an orderly manner through the use of quality procedures.
Since pursuing ISO 9002, all the numbers have improved dramatically.
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Rocktech Plastics, Rockford, MI, received ISO 9002 registration from Entela.
Yomazzo, President and Chief Operating Officer added, "The rigors of the ISO 9002 Certification process are ongoing, and provide an excellent test of our ability to continuously improve our quality systems.
R&D Rubber Molding has been awarded ISO 9002 certification from the British Standards Institution.
Impact Label, Kalamazoo, MI, has achieved ISO 9002 compliance and has been registered by Entela.
s Grafton, Ohio nobake foundry achieved ISO 9002 certification.
The ISO 9001:2000 standard is designed to replace the ISO 9001, ISO 9002 and ISO 9003 quality management standards established in 1994.
Nasdaq: MTLI) announced that it has achieved ISO 9002 Registration further distinguishing the Company as a leader within the tank truck industry.