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Information Technology Infrastructure Library
(redirected from IT Infrastructure Library)

    Also found in: Wikipedia 0.01 sec.
Information Technology Infrastructure Library - (ITIL) A method of organising the system and network management departments of large organisations. ITIL defines the (work) processes involved and the interfaces between them.
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The IT Infrastructure Library (ITIL) is a customizable framework of best practices to improve IT service management, in areas such as change management, configuration management, software control & distribution, release management, and help desk.
IT news and products; advanced MEGA ITSM Accelerator by Software World
The IT Infrastructure Library (or ITIL) is essentially a body of knowledge, structures and 'best practices' related to the provision of quality IT services.
Do We Need ITIL? by Simon Buehring / Reference and Education community
On a similar note, only 27% of respondents were aware of the IT Infrastructure Library (ITIL), a detailed set of guidelines for IT service management.
IT managers fail to meet support expectations by Information Age (London, UK)
 
 
 
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