M2 EQUITYBITES-October 21, 2016-Medallia Acquires Israeli Customer Feedback Capture Site Kampyle
has acquired Israel-based customer feedback capture site Kampyle, Ltd, the company said.
com), the global Customer Experience Management leader, today announced that it has acquired Kampyle, Ltd.
With Kampyle, we are significantly expanding our already rapidly growing footprint in digital.
Ariel Finkelstein, CEO of Kampyle
noted that, “A1 is our most recent Austrian enterprise client, joining telecoms like Swisscom and KPN, that have selected us for our rich expertise and knowledge in feedback management for the telecommunications industry.
When did you first start using Kampyle for feedback management?
Kampyle enables us to route customer feedback directly to [the technology department] and address issues in a quarter or a fifth of the time needed before.
com)-- Kampyle, a leading enterprise feedback management provider, recently released a new e-book that introduces “Net Promoter Online”, an effective way to measure, track and improve customer satisfaction, loyalty and experience for companies conducting business online.
Ariel Finkelstein, CEO of Kampyle noted that “Kampyle has always provided companies with the means to simultaneously measure customer satisfaction while discovering its underlying root causes.
provides the Swiss Telco with a high-level view of customer satisfaction combined with relevant and detailed feedback data, empowering the telecommunication company to make informed enhancements to their various services and offerings.
announced that it has won the Red Herring Global 100 award.
, a leading provider of feedback solutions for enterprises and SMBs, announced today that it has been selected as a candidate for Red Herring's 2011 Top 100 Global award, a prestigious recognition honoring the year's most audacious and far reaching private technology companies across the globe.