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(1) (Managed Service Provider) An organization that manages a customer's computer systems and networks which are either located on the customer's premises or at a third-party datacenter. MSPs offer a variety of service levels from just notifying the customer if a problem occurs to making all necessary repairs itself. MSPs may also be a source for hardware and staff for its customers.

(2) (Microsoft Solution Provider) A Microsoft certification for qualifying resellers that sell and provide training and support on Microsoft products. A certain number of employees must be Microsoft Certified Professionals.

(3) A Microsoft Paint graphics file format.

(4) A patch file in the Windows 2000 Installer system.

(5) (Multi-Tech Supervisory Protocol) A simultaneous voice and data (SVD) protocol from Multi-Tech Systems, Inc., Mounds View, MN. When a telephone handset is picked up, the modem switches to packet mode, digitizes the voice and interleaves the voice packets with the data packets. See SVD.

(6) (Media Suite Pro) A popular Macintosh-based nonlinear video editing system from Avid Technology, Inc., Tewksbury, MA.

(7) An operating system used in Fujitsu IBM-compatible mainframes.

(8) (Multiprocessing Server Pack) A utility that enables LAN Manager to utilize a computer's multiprocessing capabilities.
References in periodicals archive ?
There are a number of methods that managed service providers use to measure, monitor and manage a VoIP network.
After the initial on-site license activation, ShadowProtect for Managed Service Providers allows MSPs to remotely deactivate, reactivate or add new ShadowProtect licenses on their customers' systems via the StorageCraft MSP Licensing Console.
SSPs are better able to keep pace with the evolution of the underlying storage technology and will integrate the solution with the managed service provider to ensure a single service-management interface.
Organizations are increasingly relying on managed service providers to keep pace with their rapidly changing IT management needs," stated Jeffrey M.
The MSPAlliance, with almost 300 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services.
Asigra(TM), based in Toronto, supplies its Televaulting(TM) for Service Providers backup and recovery software to a network of managed service providers, including storage service providers and resellers.
Kaseya, the leading provider of Web-based IT managed services software that opens up IT automation to highly distributed enterprises and IT managed service providers (MSPs) with affiliates, helps enterprise and MSP customers achieve their goal of more efficient and cost effective IT management through its integrated software platform for managing entire IT infrastructures built on the Windows operating system.
By allowing them to offload backup, managed service providers help companies to refocus their critical resources on improving business.
Teaming up with Level Platforms is a great step forward, showing the commitment StorageCraft has to managed service providers," said Mike Kunz, senior director of MSP sales at StorageCraft.
The Managed Services Accreditation Program was created, using several criteria that will properly encompass a wide range of managed service providers.

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