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managed services

   Also found in: Wikipedia 0.04 sec.

An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality level or keeping the software up-to-date.

For example, an ISP that hosts a Web site typically offers managed services. If the Web server goes down, the ISP would be responsible for restoring it. In contrast, a co-location agreement with an ISP would house the Web servers, but the ISP would not be responsible for its maintenance and repair. See MSP, managed solution, co-location and Web hosting.



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One-third of the 322 organizations surveyed - all current users of managed services - said they plan to invest or upgrade their spending in managed security services in 2007.
The CompTIA Managed Services Summit is scheduled for May 1-3 in San Diego, Calif.
Key areas of focus in 2007 will include the development of new best practices tools for solution providers delivering managed services; educational programs, events and networking opportunities for professionals working with managed services; and research aimed at helping solution providers find the right opportunities for their managed services offerings.
 
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