Microsoft Dynamics CRM

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Microsoft Dynamics CRM

A customer relationship management (CRM) package from Microsoft that tracks sales people and customers. Introduced in 2003 for internal servers, an online service similar to Salesforce.com debuted in 2008. Mobile Express provides Web-based data for sales reps on the road with smartphones. See CRM and Microsoft Dynamics.
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MTC is the #1 Microsoft CRM and CRM Web Portal Solutions provider in the Microsoft Pinpoint Dynamics CRM Marketplace with over 45 solutions.
Intellitec Solutions aims to help businesses make unique use of Microsoft CRM Online, helping customers use online web-based portals that consolidate with Microsoft CRM, and configuring custom object in the cloud-based database to effectively use Microsoft CRM's workflows and automated processes.
MINNEAPOLIS, July 2, 2012 /PRNewswire/ -- RBA, an award-winning technology firm with headquarters in Minneapolis, announced today that it has acquired the Microsoft CRM and Office 365 division of Meritide, Inc.
The new platform allows "customer service agents using Microsoft CRM to prioritize incidents and escalate those incidents for resolution with just one mouse click," company officials said, adding that "this capability greatly enhances first contact resolution while reducing cost per incident and most importantly improving overall customer satisfaction.
Customer data integration, familiar technology and lower cost prompt Security Associates International to switch platforms to Microsoft CRM.
The new device enables its users to share customer data between Microsoft CRM and the Genesys call centre suite.
The division aims to release the international version of Microsoft CRM by the end of this year, which will enable it to fit into its original wide release window defined as the second half of 2003, but where it initially planned to roll out English, Danish, Dutch, French, German, Italian and Spanish editions, the launch will now support a total of nine languages and will be available in 20 countries.
Microsoft CRM is the first Microsoft business application built on the Microsoft .
MTC is introducing Microsoft's leading Dynamics CRM "Partners" in attendance to the event to its new end-to-end service business solution called TotalServ Pro, an easy and complete solution optimized for the broad SMB service sector industries globally, and build on the Microsoft CRM and Azure platforms.
Partnership focuses on Cincom Acquire Sales and Product Configurator for Microsoft CRM
The event brings together business and technology leaders from selected Microsoft(R) CRM enterprise customers in North America to share best practices and discuss future plans with the Microsoft CRM executive leadership team.

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