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on center

   Also found in: Acronyms 0.06 sec.
on center [′ȯn ′sen·tər]
(building construction)
The measurement made between the centers of two adjacent members.


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forecasting based on the call center's ACD information -- scheduling that provides optimal customer service while taking into account agent availability and the call center's staffing policies -- reports on center metrics like service levels and staffing
 
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