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Phonetastic

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(communications)Phonetastic - A CTI product from Callware. Phonetastic employs if-then rules and customer records to tell those receiving calls who is calling (based on ANI and DNIS) and to determine how the call should be routed, e.g. to a certain sales representative or to the general sales department; receive high-priority treatment; receive a fax-back, etc.


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by Symantec Corp (408) 25379600 Phonetastic (617) 482-5333 ComManager (800) 765-6123
x, a 5 user version of NetWare Telephony Services, a 2 user version of CallWare's award-winning call management product, Phonetastic and a 2 user version of CallWare ViewPoint, CallWare's intuitive graphical user interface for voice mail.
Phonetastic is Callware's call management product providing first and/or third party call control.
 
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