| Dictionary, Encyclopedia and Thesaurus - The Free Dictionary 1,757,963,605 visitors served. |
|
Dictionary/ thesaurus | Medical dictionary | Legal dictionary | Financial dictionary | Acronyms | Idioms | Encyclopedia | Wikipedia encyclopedia | ? |
predictive dialer |
Also found in: Wikipedia | 0.01 sec. |
predictive dialerAn automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can spend their time talking rather than waiting for calls to go through as well as hanging up on busy signals and answering machines. The couple of seconds of pause you often hear when you answer a call from a telemarketer is the time it takes for the system to determine that you are a live person. See preview dialer and call center. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
|
| ? Mentioned in | ? References in periodicals archive | |
|---|---|---|
Several developments have put such call centers front and center, including the introduction of predictive dialers. Intermedi@ Marketing Solutions is currently implementing a thousand seat unified VoIP PBX and predictive dialer based on the Asterisk and VICIDIAL open source projects across its five call centers. The ease of testing between Impact 360 and the new release of Avaya's predictive dialer is a testament to how well the Witness Systems solutions integrate with Avaya products," said John Bourne, senior vice president of global product management, Witness Systems. |
| Encyclopedia |
| Free Tools: |
For surfers:
Free toolbar & extensions |
Word of the Day |
Help
For webmasters: Free content | Linking | Lookup box | Double-click lookup | Partner with us |
|---|