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total quality management |
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Total Quality Management (TQM)Management practices designed to improve the performance of organizational processes in business and industry. Based on concepts developed by statistician and management theorist W. Edwards Deming, TQM includes techniques for achieving efficiency, solving problems, imposing standardization and statistical control, and regulating design, housekeeping, and other aspects of business or production processes. See also International Organization for Standardization (ISO); Total Quality Control (TQC). total quality management [¦tōd·əl ′kwäl·əd·ē ‚man·ij·mənt] (systems engineering) A philosophy and set of guiding concepts that provides a comprehensive means of improving total organization performance and quality by examining each process through which work is done in a systematic, integrated, consistent, organization-wide manner. Abbreviated TQM. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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