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TSAPI

   Also found in: Acronyms 0.45 sec.

TSAPI

(Telephony Services API) A telephony programming interface from Novell and AT&T. Based on the international CSTA standard, TSAPI is designed to interface a telephone PBX with a NetWare server to provide interoperability between PCs and telephone equipment.

Telephony Services
The interfacing on this telephone PBX was quite manual, and they didn't care much about connecting to their personal computers! This switchboard was used to switch calls for all the laywers in Richmond, Virginia in 1882. (Image courtesy of AT&T.)



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Developing TSAPI and Telephony Web Service Applications;
Available CTI interfaces include Aspect Contact Server; Aspect Application Bridge CTI v5, v7; TSAPI Passageway (Avaya/Lucent G3); Cisco Intelligent Contact Manager with Service Control, Dialogic CT-Connect CTI v3; Genesys 6.
Furthermore, the OmniPCX is built on an open network foundation supporting standards-based protocols like CSTA, TAPI, TSAPI, SNMP, LDAP, DHCP and H.
 
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