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Total Quality Control |
Also found in: Acronyms | 0.03 sec. |
Total Quality Control (TQC)System for optimizing production based on ideas developed by Japanese industries from the 1950s on. The system, which blends Western and Eastern ideas, began with the concept of quality circles, in which groups of 10–20 workers were given responsibility for the quality of the products they produced. It gradually evolved into various techniques involving both workers and managers to maximize productivity and quality, including close monitoring of staff and excellent customer service. The concept of kaizen, the notion that improvement must involve all members of a company, is central to TQC. See also production management. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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According to RDM Controller Pedro Cruz, RDM's expediency on turning around inventory, its use of in-house electronic communications, up-to-date buying and selling reports, client relations, equipment maintenance and total quality control are part of its corporate culture. Miele did it because it is the leanest manufacturing you can get and it provides total quality control," Meyrahn adds. SPC is only a part of a total quality control program, but it is a very important part. |
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