Printer Friendly
Dictionary, Encyclopedia and Thesaurus - The Free Dictionary
1,754,065,931 visitors served.
forum mailing list For webmasters
?
New: Language forums
Dictionary/
thesaurus
Medical
dictionary
Legal
dictionary
Financial
dictionary
Acronyms
 
Idioms
Encyclopedia
Wikipedia
encyclopedia
?

Web-enabled call center

    0.04 sec.

Web-enabled call center

A call center that receives calls from a link on a Web page. Such Web sites include a "talk" button on a page that allows visitors to obtain additional information from a human via IP telephony directly at their computers, providing of course that they have a microphone and speakers attached. If not already installed, the appropriate voice encoding and decoding (codec) plug-in must be downloaded first. See Web callback and call center.



How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content.
?Page tools
Printer friendly
Cite / link
Email
Feedback
? Mentioned in ? References in periodicals archive
 
The convergence of telecommunications and computer communications means that airlines installing web-enabled call centers need to invest in integrated networks that can carry the increased bandwidth.
Founded in 1981, Vicorp has been at the heart of developments in convergence for over 20 years, launching the UK's first CTI and web-enabled call center solutions.
The Web-enabled call center applications from SEEC will improve the productivity of CSRs, reduce training time, and allow Bankers to provide higher levels of customer service in its call center operations.
 
Encyclopedia browser? ? Full browser
 
 
Encyclopedia
?

Disclaimer | Privacy policy | Feedback | Copyright © 2009 Farlex, Inc.
All content on this website, including dictionary, thesaurus, literature, geography, and other reference data is for informational purposes only. This information should not be considered complete, up to date, and is not intended to be used in place of a visit, consultation, or advice of a legal, medical, or any other professional. Terms of Use.