The system is transparent to all telephony signals, including ring,
off-hook, hook-switch flash, and for- ward disconnect.
While most mainstream vendors are not challenged by this requirement, buyers need to be sure their proposed solution can, in fact, support multiple gateways and
off-hook agents without "tromboning" or "doglegging" calls (i.e., "hard bridging" calls across gateways).
Lines and trunks were monitored for service requests such as an "
off-hook" or "circuit busy," dialed numbers were "looked up" in a register, and circuits were established sequentially from switch to switch across the network.