In our premium and coverage department, 36 Teleservice representatives answer 33 long-distance and two Pennsylvania toll-free
WATS lines. In our claims department, 14 representatives handle 12 long-distance toll-free
WATS lines and one local toll-free line.
As for Tim and me, fax machines and
WATS lines keep us posted weekly.
Resellers provide services such as customized billing and call-detail recording, dedicated access lines,
WATS lines and access to U.S.
To service its customers, the company maintains 150
WATS lines.
AT&T introduced WATS service just over 30 years ago, and up until the judge's decision to break up the Bell system in 1982, only larger companies with a substantial volume of business could afford to install
WATS lines. Although users got significant discounts with WATS, there were monthly charges for access to the special leased
WATS lines.
An AT&T promotion on conversion of 800 or
WATS lines to T1s tipped the scales in Intermedia's favor.
The transactions, coming in on in-bound
WATS lines, were keypunched into IBM 3278 terminals.