service level management system

Software that manages the delivery of guaranteed levels of network services and application availability within an organization. An SLM system uses event management and reporting components to gather statistics and notify the appropriate individuals or groups to take action. A comprehensive system enables the administrator to view the status of the network and all running applications in real time. See event management system and application management system.

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References in periodicals archive

Alongside these systems management tools, Evidian also offers a broad security software suite called AccessMaster, which the company claims works seamlessly with OpenMaster to form a unified security, business process and service level management system.

Evidian fades into the background at Bull

California-based Resonate Inc has unveiled version 2.0 of Resonate Commander Solutions, its service level management system for e-business applications and web services.

Resonate launches new version of Commander Solutions software

Eastman chooses Resonate's e-business service level management system

A recognized market leader in digital subscriber line (DSL) and service level management (SLM) solutions, Paradyne markets its Hotwire DSL, ReachDSL and FrameSaver Service Level Management systems to service providers and business customers.

PARADYNE RECEIVES JATE APPROVAL FOR REACHDSL MODEM

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