CCXML

(Call Control XML) An XML-based control language for call centers. CCXML is used to control telephony functions such as making calls, accepting and routing calls to agents and putting callers on hold. It is used in conjunction with VoiceXML, which defines the actual voice interactions between the system and the user. See VoiceXML.

Copyright © 1981-2025 by The Computer Language Company Inc. All Rights reserved. THIS DEFINITION IS FOR PERSONAL USE ONLY. All other reproduction is strictly prohibited without permission from the publisher.

All content on this website, including dictionary, thesaurus, literature, geography, and other reference data is for informational purposes only. This information should not be considered complete, up to date, and is not intended to be used in place of a visit, consultation, or advice of a legal, medical, or any other professional.