auto attendant


Also found in: Dictionary.

auto attendant

The part of an interactive voice response (IVR) system that replaces the human operator and directs callers to the appropriate extensions or voice mailboxes. See IVR.
Mentioned in ?
References in periodicals archive ?
How to assess the impact of your auto attendant solution
Like its namesake, Auto Attendant allows for self monitoring and processing of pre-programmed entrance or egress scenarios as defined by the customer.
Alteva is working on turning Video Auto Attendant into a web-friendly solution that will allow callers to dial in through traditional phone lines or mobile devices, connect to Alteva's switching service and use a web application that will stream videos directly to them.
Our Auto Attendant was developed to give smaller grocers all the benefits of self-checkout, says president Jim Vance.
Integrated with a 3Com NBX using TAPI WAV ports as connectivity, thus eliminating the need for additional hardware, Interroll's complete solution includes the Speech Enabled Auto Attendant with directory services.
With support for IP standards such as session initiation protocol (SIP), Nuance's next-generation auto attendant solution eliminates the need for custom IP-based deployments.
When a name needs to be added, the Auto Attendant simply prompts the caller to say their name and then spell their name.
The demand for the stand-alone speech auto attendant prompted iVoice to create this new product.
The new solution is particularly attractive for SOHO users and small offices as it includes a full-featured business phone complete with auto attendant, voicemail, VoIP and PSTN for under $300.
Why callers behave differently with auto attendants than with operators
com Speech-Enabled Auto Attendant at next weeks' PC Expo in New York.
NASDAQ: NUAN), a leading supplier of speech and imaging solutions, today launched SpeechAttendant[TM] Large Enterprise Edition (SA-LEE), an integrated product suite that combines proven auto attendant and directory services with enhanced applications to power employee productivity, self-service communications and business continuity.