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automatic call distributor

   Also found in: Acronyms, Wikipedia 0.07 sec.

See ACD.


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com/reports/c45940) has announced the addition of Automatic Call Distributor Systems - Global Strategic Business Report to their offering.
com/reports/c45739) has announced the addition of North American Automatic Call Distributor Systems Markets to their offering.
By combining multi-channel automatic call distributor (ACD) functionality with IP telephony in a unified solution, Cisco IPCC Enterprise helps to enable companies to rapidly deploy a distributed contact center infrastructure.
 
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