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best-in-class |
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| In 2004 Microsoft launched a global CRM agency model that included the Relationship Marketing (RM) Specialty Vendor Program to identify best-in-class suppliers to support Microsoft projects. While there continues to be a steady stream of news reporting dissatisfaction with poor performing IT outsourcing deals, a new study issued today by Aberdeen Group and lead sponsor Archstone Consulting, revealed that Best-In-Class outsourcers save more money and are more satisfied with their IT outsourcing deals. The unparalleled scalability, performance, and quality of our solution, particularly in the critical best-in-class traffic management capabilities, have also enabled us to capture the majority of the multi-service arena. |
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