Shafer, who assesses corporate workers' compensation practices, recently dealt with a major credit card company that had call center
employees with repetitive stress injuries.
mother tongue influence," says Sunil Wadhwa of Hero Mindmine, using the buzzword of choice in the call center
MCI's Call Center
Showcase in Dallas is very impressive," said Denise Garzon, division vice president of National Data Corporation.
PBXtra Call Center
is available immediately direct from Fonality or through a Fonality reseller.
Power and Associates, receiving particularly high ratings for both its customer service representatives and the call center
The certified HelpPoint claims call centers
are located in Olathe, Kansas; Oklahoma City, Oklahoma; and Caledonia, Michigan.
Each year we present this prestigious award to companies that participate in the Annual Call Center
Exposition and exhibit innovative solutions that will have a measurable impact on the call center
industry," said Keith Dawson, editor of Call Center
Five9 Virtual Call Center
solutions enable companies of any size to build a comprehensive, feature-rich call center
- anywhere in the world - without any hardware, software or upfront capital expenditures.
The majority (63%) of call centers
surveyed offer performance incentives/rewards to their agents, with the most common incentives/rewards being gifts/merchandise (offered by 71.
com/reports/c41181) has announced the addition of Outsourcing Call Centers
to India and the Philippines to their offering.
the leading global provider of on-demand telemarketing, customer service, and call center
solutions for customer interaction management, today announced that it has appointed Corsidian, Inc.
All graduates have been placed in call center
positions, with graduates going to work for leading call centers
including Liquid Capital Corporation and Snapdata.