chatbot


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chatbot

(chat)
(Or "chatterbot") A bot meant to be able to interact conversationally with humans. A chatbot is either an exercise in AI or merely an interface as in an infobot.

One of the first and most famous chatterbots (prior to the Web) was Eliza.

chatbot

(chat roBOT) Software that provides a text or verbal interaction with a person using native language. Also called a "chatterbot," the chatbot is designed to emulate normal human responses. Chatbots can be very limited in scope, although they may be able to improve with use. The terms "chatbot" and "virtual assistant" are increasingly used synonymously; however, chatbots preceded virtual assistants and generally provide suggestions or answers to questions about a specific topic or product. Chatbots may also be embedded within an app or Web page, whereas virtual assistants such as Siri and Cortana are stand-alone, ask-anything programs. See virtual assistant, expert system and AI.

A chatbot may function as the first attempt at solving a problem but be able to suggest the user activate a live chat with a human sales or support rep.

The Loebner Prize
An annual contest for the most human-sounding chatbot was started in 1991 by Hugh Loebner with the Cambridge Center for Behavioral Studies in Massachusetts (www.behavior.org) as the original sponsor. The text-based contest was set up to find the most advanced artificial intelligence (AI) system as defined by Alan Turing in the 1940s (see Turing test). See ALICE and AI.
References in periodicals archive ?
In an age in which automation and personalization are both big and growing trends, and people are both extremely connected while still in need of the "human" touch, intelligent chatbots appear poised to take over the world.
That's the idea behind Wholesale Change, which was co-founded by Denning and his chatbot collaborators.
For example, if I am at a Starbucks complaining about the length of a line, perhaps a chatbot should apologize on behalf of the company and offer a coupon or a link to an app that would allow me to order a drink while in line and pick it up without waiting to talk to a cashier.
The BuddyFinder Chatbot accesses user profile information via an ODBC connection.
Ten years ago, it took around a dozen questions to unveil a chatbot, usually with the response "I don't know about that".
Haier and Microsoft cooperated together to jointly enable an HCI mode whereby users can remotely control smart devices on the platform through human-like communications with Microsoft's Xiaobing chatbot.
One critic is famous futurist Ray Kurzweil who said, "I chatted with the chatbot Eugene Goostman, and was not impressed.
Aside from the chatbot idea, however, there are already myriad social media monitoring solutions developed specifically to track and respond to what has quickly become the most prevalent form of disseminating information among friends, family, and colleagues.
Virtual newscasters are now available for hire following the launch of NewsBots - an innovative combination of news, speech and avatar technology - from Birmingham chatbot specialists Advanced Chatbot Solutions (ACS).
ABN AMRO is taking the CIH to the next level by providing innovative Web self-service through their interaction hub, using eGain ChatBot, our virtual agent technology, which has been used by organizations to not only reduce phone calls and increase online conversion but also to provide a distinctive brand experience.
A chatbot created with Carabao's Natural Language Understanding Interface tools will accept a conversation in any supported LinguaSys language.
June 22, 2012 /PRNewswire/ -- Acobot, the chatbot using artificial intelligence (AI) technology to assist website visitors 24 hours a day, is now free to nonprofit organizations, education providers, and government entities.