churn rate


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churn rate

(1) The percentage of customers who cancel their subscription service. The term often refers to cellphone contracts.

(2) The percentage of employees who leave the company during a certain time period. See churning.
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For perspective, the occupation with the lowest churn, nuclear power plant operators, had an average annual churn rate of 22.
Halaoui says that the mobile churn rates vary drastically between different markets, and depend on different factors, such as the maturity of the market, the price sensitivity of customers, the percentage of prepaid subscribers in the market, the competitive landscape, and most importantly, the pricing and commercial strategies of different operators within that market.
Despite the continuous growth in subscriber additions, mobile churn rates have spiralled upward in developed economies over the last few years.
This report combines a range of statistics such as revenue per operator, revenue market share, ARPUs, churn rates as well as forecasts that are crucial to the pay TV suppliers.
report "2Q08 Argentina Mobile Forecast, 2008 - 2010: Telecom Argentina will continue to see churn rates 30% - 70% higher than competitors Movistar and CTI in the Argentina mobile market" to their offering.
Recognition Follows the Company's Posting of Record Retail Customer Net Adds and Customer Churn Rates
Nation's Most Reliable Wireless Network Operator Posts Record-Breaking Churn Rate for Sixth Consecutive Quarter
With Industry Results Now All In, Company Maintained Lowest Churn Rate
SprintNextel's inability to hold onto its subscribers, as evinced by its terrible churn rate compared to other US carriers, may finally be at an end.
In the third quarter of 2005, the company posted a customer churn rate of 1.