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complaint

English law a statement by which a civil proceeding in a magistrates' court is commenced

Complaint

 

in the USSR, the communication of a citizen (or a group of citizens) to a state or public organization in connection with the violation of a right or interest protected by law or in connection with the violation of the rights of a labor collective. According to the disciplinary code of the armed forces of the USSR, a complaint is a personal petition of a member of the armed forces in connection with the violation of his rights. At the same time, a complaint is one of the means of eliminating violations of legislation and a basis for raising the question of the responsibility of persons who have permitted these violations, bureaucratism, or red tape.

Soviet legislation on the procedure for action in a complaint or other communications submitted by citizens to state or social agencies calls for a timely and careful examination of each complaint and a proper resolution for it.

The Decree of the Presidium of the Supreme Soviet of the USSR of Apr. 12, 1968, On the Procedure for Examining the Proposals, Petitions, and Complaints of Citizens, sets forth the basic regulations for the examination and resolution of complaints. As a rule, a complaint is submitted to the agency or to the official directly supervising the agency (or the official) being the object of the complaint. In instances provided for by law, a complaint may be submitted to the people’s court, for example, a complaint in connection with the unlawful imposition of a fine. It is absolutely forbidden to forward complaints of citizens for consideration to the officials whose actions are appealed. The law requires that in resolving a complaint all necessary measures be taken to consider it in its essence, to assemble all documents and other materials, and to take a well-founded decision and ensure its timely and proper execution. The person who has made the declaration is informed of the decision taken, and, in the event of the dismissal of the complaint, he is notified of the reasons for the refusal.

The law provides for a time limit of up to one month for the consideration of a complaint. The complaints that do not require additional study or verification must be considered without delay or in any case not more than 15 days from the day the complaint is submitted to the competent agency. A shorter time limit is established for the consideration of complaints of members of the armed forces and their families.

Disciplinary responsibility of officials has been established in the event of violations of the procedure provided for by law for the consideration of complaints made by citizens. In instances when considerable damage has been done to state or social interests, when citizens’ rights have been infringed upon, or when the citizen who lodged the complaint has been persecuted, a criminal proceeding may be instituted against officials guilty of these acts.

N. G. SALISHCHEVA

References in classic literature ?
He did not return the blow, or complain to the doctor; he only looked at me wickedly, and said: "I'll be even with you for that, some of these days.
Arthur,' continued I, relaxing my hold of his arm, 'you don't love me half as much as I do you; and yet, if you loved me far less than you do, I would not complain, provided you loved your Maker more.
Bounderby, folding his arms, 'do you people, in a general way, complain of?
If it is any compensation for my long confinement within these narrow limits--not that I complain of being afflicted; you know I never complain of that--if it is any compensation to me for long confinement to this room, that while I am shut up from all pleasant change I am also shut up from the knowledge of some things that I may prefer to avoid knowing, why should you, of all men, grudge me that belief?
The vast majority - 82 per cent - of those in the top socio-economic group, AB, would be willing to complain if they they had been badly treated by their local police force.
Here s how to complain in a way that will make people sit up and listen to what you're saying--and right the wrong.
You have no government to complain against," Qaddafi declared to the masses.
In an attempt to help people complain more effectively, the FSA is launching a free guide, How to Complain, offering tips to help consumers ensure their grievance is dealt with properly.
I've contacted this guy and he said he didn't complain," Boardman told ITV's This Morning show.
The UK National Complaints Culture Survey 2001/2002, carried out by TMI, the international training consultancy, and the Institute of Customer Service, shows that over half of those surveyed will complain all or most of the time if they are unhappy with a product ?
The court found that the jail superintendent was entitled to qualified immunity from liability for his decision to have the pretrial detainee shackled when outside of his cell based on the wording of the note that the detainee bad sent to the superintendent complaining of his loss of commissary privileges, because the right to complain to prison administrators was not clearly established.
On the other hand, if people complain and there is no basis under the law, it will be very difficult for an owner to get them out.