complaint


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complaint

English law a statement by which a civil proceeding in a magistrates' court is commenced

Complaint

 

in the USSR, the communication of a citizen (or a group of citizens) to a state or public organization in connection with the violation of a right or interest protected by law or in connection with the violation of the rights of a labor collective. According to the disciplinary code of the armed forces of the USSR, a complaint is a personal petition of a member of the armed forces in connection with the violation of his rights. At the same time, a complaint is one of the means of eliminating violations of legislation and a basis for raising the question of the responsibility of persons who have permitted these violations, bureaucratism, or red tape.

Soviet legislation on the procedure for action in a complaint or other communications submitted by citizens to state or social agencies calls for a timely and careful examination of each complaint and a proper resolution for it.

The Decree of the Presidium of the Supreme Soviet of the USSR of Apr. 12, 1968, On the Procedure for Examining the Proposals, Petitions, and Complaints of Citizens, sets forth the basic regulations for the examination and resolution of complaints. As a rule, a complaint is submitted to the agency or to the official directly supervising the agency (or the official) being the object of the complaint. In instances provided for by law, a complaint may be submitted to the people’s court, for example, a complaint in connection with the unlawful imposition of a fine. It is absolutely forbidden to forward complaints of citizens for consideration to the officials whose actions are appealed. The law requires that in resolving a complaint all necessary measures be taken to consider it in its essence, to assemble all documents and other materials, and to take a well-founded decision and ensure its timely and proper execution. The person who has made the declaration is informed of the decision taken, and, in the event of the dismissal of the complaint, he is notified of the reasons for the refusal.

The law provides for a time limit of up to one month for the consideration of a complaint. The complaints that do not require additional study or verification must be considered without delay or in any case not more than 15 days from the day the complaint is submitted to the competent agency. A shorter time limit is established for the consideration of complaints of members of the armed forces and their families.

Disciplinary responsibility of officials has been established in the event of violations of the procedure provided for by law for the consideration of complaints made by citizens. In instances when considerable damage has been done to state or social interests, when citizens’ rights have been infringed upon, or when the citizen who lodged the complaint has been persecuted, a criminal proceeding may be instituted against officials guilty of these acts.

N. G. SALISHCHEVA

References in classic literature ?
He knew the king of old, and he knew that all these complaints were but a preface--a sort of excitation to encourage himself-- and that he had now come to his point at last.
Why, seeing it’s the first complaint under the law, and knowing the judge set his heart on the thing, I thought it best that the authority to search should come from himself.
I have told your ladyship that I should be placed in a very disagreeable situation if any complaint was made, and all is in strict confidence.
Wearied by Turlington's perpetual complaints of his daughter and his nephew, he was sufficiently irritated by this time to have reported what Launce had actually said to him if he had been allowed the chance.
The colonel of the regiment was waited upon by the government clerk, Venden, with a complaint against his officers, who had insulted his wife.
And Miss Dormouse refused to take back the ends when they were brought back to her with complaints.
At last Anselmo and I agreed to leave the village and come to this valley; and, he feeding a great flock of sheep of his own, and I a large herd of goats of mine, we pass our life among the trees, giving vent to our sorrows, together singing the fair Leandra's praises, or upbraiding her, or else sighing alone, and to heaven pouring forth our complaints in solitude.
Complaints are everywhere heard from our most considerate and virtuous citizens, equally the friends of public and private faith, and of public and personal liberty, that our governments are too unstable, that the public good is disregarded in the conflicts of rival parties, and that measures are too often decided, not according to the rules of justice and the rights of the minor party, but by the superior force of an interested and overbearing majority.
From all quarters come complaints of the unusual prevalence of sleet at the higher levels.
I found a dismal letter from him on my arrival here, full of complaints of his wife and sister, and lamentations on the cruelty of his fate.
Jehan, complaints are brought me about you every day.
Jupiter, displeased with all their complaints, sent a Heron, who preyed upon the Frogs day by day till there were none left to croak upon the lake.