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contact process
(redirected from contact processes)

    Also found in: Wikipedia, Hutchinson 0.12 sec.
contact process: see sulfuric acid sulfuric acid, chemical compound, H2SO4, colorless, odorless, extremely corrosive, oily liquid. It is sometimes called oil of vitriol.

Concentrated Sulfuric Acid



When heated, the pure 100% acid loses sulfur trioxide gas, SO
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Gartner research shows that poor-quality customer data can cost businesses dearly in terms of higher customer turnover and excessive expenses from customer contact processes such as mail-outs, missed sales opportunities, and even back-office functions such as budgeting, manufacturing, and distribution.
Gartner warns firms of 'dirty data' by Swartz, Nikki / Information Management Journal
That is what VekStar remains focused on in its technology and customer contact processes.
Case study from the financial services sector: VekStar by Customer Interaction Solutions
One of the reasons many CRM failures occur is because companies concentrate on the customer contact processes without making corresponding changes in internal structures and systems, says Day, who cautions firms to "change the configuration before installing CRM.
Make me happy: in-depth analysis on why some companies succeed at ... by Business Mexico
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