crew resource management


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crew resource management (CRM)

The process of training crews to reduce “pilot error” by making better use of the human resources on board. The human-error aspects of the majority of air crashes are failures of interpersonal communications, decision making, and leadership. The training program in CRM includes team building, briefing strategies, situational awareness, and stress management. Specific modules address decision making and breaking the chain of errors that can result in catastrophe. The program also includes understanding the limitations of human performance and error management strategies. In its original form, the concept was known as cockpit resource management, but it has been changed to crew resource management, recognizing that the cockpit represents only part of the team effort involved in flight.
References in periodicals archive ?
1997) Human Factors: FAA's Guidance and Oversight of pilot crew resource management training can be improved.
8220;Some in the field believe that the 71% decrease in aviation accidents in the last decade are due to the FAA requiring the airlines provide Crew Resource Management training every 18 months,” Warren added.
As crew resource management took hold, though, the industry came to understand that, yes, pilots need to master the craft of flying, but that the craft was rarely practiced solo.
He was instrumental in developing the crew resource management courses, which focus on better communication among flight crews.
Operational risk management and crew resource management have been two of the most successful tools used to address the growing trend in human factors-based mishaps in aviation.
Gary brings a unique view to patient safety from an aviation perspective as a crew resource management trainer and pilot.
They believe productivity goes up and accident rates and failures go down when industries apply Crew Resource Management (CRM) principles.
In aviation, crew resource management is a technique used to marshal all available knowledge in the event of a crisis.
The crew resource management (CRM) course answers some of the most pertinent questions arising in the industry today.
The first officer (co-pilot) did not contribute sufficiently towards the management of the flight and failed to challenge any of the commander's flawed decisions as his crew resource management training and experience should have equipped him to do.
At Southwest, training became Crew Resource Management, or CRM, and in response to the NASA/Boeing study, its scope was broadened to include team-building, communication, workload management and decision-making.
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