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cyberagent |
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cyberagentA remote call center agent stationed at home or at a satellite center, who connects to the "real" call center using a PC and softphone. The key characteristic of a cyberagent is that the person's statistics, performance and real-time status be completely transparent to the supervisors at the main center. The fact that they are stationed remotely should be completely irrelevant from the supervisory point of view, which includes the ability to monitor and record calls and screen activity. See call center. How to thank TFD for its existence? Tell a friend about us, add a link to this page, add the site to iGoogle, or visit webmaster's page for free fun content. |
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Tokyo, Japan, Feb 23, 2007 - (JCN Newswire) - CyberAgent (TSE:4751), a Tokyo-based leader in Internet media markets, has announced consolidated monthly results and overall position through January 2007. QuickQuote offers comparative quoting directly to the public; it also acts as a general agent through its CyberAgent program. Harrison pioneered the profession of cyberagent in the early 1980s. |
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